Bath Sorbet – Evogence

Delivering a Luxury,
Technology-Enabled Experiential Retail Experience

Industry:

Beauty, Wellness & Specialty Retail

Solution Type:

Experiential Retail Technology, Interactive Displays, Endless Aisle, Content Management

Overview

As Bath Sorbet prepared to expand beyond its initial locations and pursue future franchise growth, the brand partnered with MINT to elevate its in-store experience. Evogence supported the initiative by delivering the integrated technology and digital applications that transformed Bath Sorbet’s stores into immersive, interactive environments — blending hands-on product creation with seamless digital engagement.

Challenges

Standing out in a highly competitive beauty and cosmetics market
Supporting hands-on customization while maintaining operational efficiency
Enabling digital engagement without disrupting the tactile product experience
Preparing the brand for multi-location growth and franchising

Key Benefits

Elevated, luxury customer experience that differentiates the brand
Interactive technology that encourages repeat visits and social sharing
Centralized digital tools that support scalability and franchising
Endless aisle functionality that bridges physical and digital shopping
Flexible content management for ongoing marketing and updates

Evogence Approach

Evogence focused on enabling the technology layer behind Bath Sorbet’s experiential vision. By integrating interactive screens, digital menus, endless aisle applications, and content management tools, Evogence empowered Bath Sorbet to deliver a consistent, engaging experience while maintaining the flexibility required for rapid expansion.

What We Delivered

Product Wizard Experience

Interactive screens throughout the store support a guided product discovery journey. The Product Wizard helps customers explore fragrances and ingredients, compare options, and design personalized products through an intuitive interface that complements the hands-on experience.

Endless Aisle & Photo Booth Experience

Once selections are finalized, the Endless Aisle extends the experience beyond in-store inventory, allowing customers to access the full catalog, order out-of-stock or expanded offerings, and receive products via direct delivery, while a Photo Booth lets visitors capture and share their in-store moments.

Custom Bar Digital Experience

Digital menu screens above the Custom Bar display available fragrances, ingredients, and popular combinations, guiding customers through the creation process while enabling dynamic updates and promotions.

Centralized Content Management Platform

All digital touchpoints are powered through a unified CMS, allowing Bath Sorbet to remotely manage menus, promotions, visuals, and messaging across current and future locations.

Complete In-Store Technology Infrastructure

Evogence supported the experience with reliable networking, display hardware, and system integration to ensure seamless performance across every interactive element.

Visitor Impact

Strong opening performance with sustained foot traffic

High engagement
at the Custom Bar
and interactive screens

Increased repeat visits driven by personalization and social experiences

Positive customer feedback centered on ease, fun, and immersion

A fully replicable technology framework ready for franchise expansion

Client Testimonial

“We chose Evogence as our provider of integrated technologies to create a customer experience that would elevate Bath Sorbet over the competition. The outcome exceeded our expectations and our customers absolutely love the experience they get in our store. The interactive digital solutions keep our customers engaged, and our stores have never been busier.”

Lacey & Ryan Ogden,

Founders, Bath Sorbet

Conclusion

Evogence enabled Bath Sorbet’s luxury retail experience by delivering the interactive technology, applications, and digital infrastructure behind the brand’s immersive vision. The result is a scalable, experiential store model that blends creativity, personalization, and technology — and positions Bath Sorbet for confident expansion.

Ready to modernize your public space and improve daily operations?

Let’s create a smarter experience together.