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What's New?

Connected Workforce
Connected Workforce

Appointment Management allows to schedule, review and manage group and individual appointments.

Appoimtment Management System features:

  • Schedule Appointment in one click
  • View all Appointments at a glance
  • Filter Appointments easily
  • Details collected in one place
  • Cancel, close, and reschedule Appointments
  • Set timeframes for appointment scheduling
  • Restrict Appointment Type availability
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[Ei] Central™
[Ei] Central™
  • Added the button for manual report recalculation after setting the appropriate filters for performance reports.
  • Placed all the labels to the right side of checkboxes.
  • Added a capability to set playback schemes for year quarters.
  • Enhanced Queue Management System and added a capability to register and manage appointments.
  • Added a parameter regulating automatic agent logout on the tablet with AS Mobile Enterprise.
  • Created the day and week view modes for appointments.
  • Created the dashboard for viewing aggregated information about appointments.
  • Created the calendar block for viewing appointments scheduled for the current period.
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[Ei] Publisher™
[Ei] Publisher™
  • Applied new design to the Applications section.
  • Added a capability to preview video items stored in Content Library [Ei] Publisher™.
  • Added support for a new application — RSS Feed Reader. It allows you to streamline content from RSS feed.
  • Set restrictions for visible menu items in Table of Contents application.
  • Added a capability to download, install and update applications from the Application Repository.
  • Added validation of content items used in Table of Contents application when deleting them from Media Library.
  • Added a capability to upload and use video files in applications.
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[Ei] OS™
[Ei] OS™

Mobile Edition

  • Developed Collabra plugin to deal with documents processing service;
  • Improved graphical user interface of Calendar with an innovative design;
  • Improved Calendar functionality: now it is possible to see user events, captured from IOS system calendar;
  • Improved Presentation graphical user interface design and usability;
  • Improved navigation: now it is possible to select new presentation without closing the previous one.
  • Improved Contacts by adding Customers part with details;
  • Implemented other minor improvements of GUI and functional;
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[Ei] Nodes™
[Ei] Nodes™
  • Now it is possible to use the video wall mode on the S2117FB [Ei] Node™.
  • From now you can assign analog audio sound to the video channel on S2117F, S2118F and S2117FB [Ei] Nodes™ models.
  • We have added support for a new player model E2227.
  • Take an advantage from the automatic playback restart after changing the video frame for the assigned audio channel.
  • We have created the graphics configuration of the video wall mode for S2117 [Ei] Node™ model.
  • Now you can use the second video channel on E2227 [Ei] Node™ model.
  • We have added the monitoring of appliance hardware parameters.
  • From now you can check for appliance updates manually via special button.
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Join the industry visionaries who are transforming business and customer experience through [Ei]

B&H
b8ta
Bluegrass Cellular
BrandsMart
Charter
Chrysler
DHC Skincare
Level 3 Communications
Liberty National Golf Club
Lutron
Market Source
Meijer
Mountain High Outfitters
Murad
Nestle
Phone: 888-376-6839, E-mail: info@evogence.com
2080 Silas Deane HWY, Rocky Hill, CT 06067