info@evogence.com
888-376-6839
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[Ei] CEM: Customer Experience and Loyalty Server with Behavioral and Transactional Rewards Management

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Our Services

MULTICHANNEL
COMMUNICATION

Reach your customers located in any place of the planet. Discuss your business on the phone, live chat, email, through social networks, or during online meetings.

EMAIL
TRACKING

Keep all your bulks of emails within CRM and see the history of your past interactions at once.

ONE-CLICK
TELEPHON

Make phone calls from CRM and reach your customers and prospects. Keep context of every call and track the history of your conversations in CRM.

SOCIAL
INTEGRATION

Take advantage of social media and networking for running the efficient sales process. Monitor the actual trends and explore new leads on the web.

SALES
PERFORMANCE

Measure sales performance of specific campaigns and individual employees. Configure and adjust KPI’s to see performance of the team and of each member in particular.

EFFICIENT TEAM
COORDINATION

Bring individual specialists together and build the tight-knit marketing team. Coordinate all the marketing campaigns and add required corrections without stopping the whole process.

DETAILED CRM
ANALYTICS

Get a deep insight into your lead generation process and use the pre-defined engines and mechanisms to forecast future trends and optimize your approaches.

BOOST SALES
PRODUCTIVITY

Use only the proven tools and capabilities to generate more sales revenue. Automate the lead generation process and use the advanced reporting to track any slight changes.

CUSTOMIZABLE USER
INTERFACE

Adjust the system look to your needs and objectives with the configurable interfaces, custom views, and pre-installed applications.

WORKFLOW
AUTOMATION

Get rid of the manual campaign configuration and adjustment. Create the automated campaign templates and run the preset actions with the easily adaptable event triggers.

MOBILE CEM
EXPERIENCE

Use your smartphone to start or pause any campaign, track performance of each phase and see the overall productivity in the dedicated mobile app.

EXTENSIBILITY AND
CUSTOMIZABILITY

Bring individual specialists together and build the tight-knit marketing team. Coordinate all the marketing campaigns and add required corrections without stopping the whole process.

EASY DATA
INTEGRATION

Quickly integrate the system with your production and retrieve customer and prospect contacts through API or direct integration, or synchronize the sales data in a blink of an eye.

CAMPAIGN PROCESS
TRANSPARENCE

Track all pipeline weaknesses and strengths and accumulate the received experience for building efficient campaigns.

FULLY CUSTOMIZABLE
PROCEDURES

Build your sales pipeline the way you want and adjust each stage to the specific objectives and performance indicators.

SOLUTION
ADAPTABILITY

Tailor the solution to your enterprise requirements with no regard how big your sales team. Delegate permissions and let your sales team bring revenue.

ROLE-BASED
OPERATION

Keep different teams operating together but not infringing on the competences of each other. Distribute sufficient permissions on the role-based principle.

FAST SOLUTION
IMPLEMENTATION

Make an order and get the fully-operating system with the preset workflows and pipelines ready for driving your sales campaigns.

Contact Us

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Phone: 888-376-6839, E-mail: info@evogence.com
2080 Silas Deane HWY, Rocky Hill, CT 06067