[Ei] Metrix: Measure retail and field workforce engagement, performance and productivity
Collect and analyze performance data about your workforce to improve customer engagement and drive sales.
Your business revolves around four key items: inventory, real estate, sales people, and customers. [Ei] Metrix links those aspects of your business via tools such as surveys, real-time sensors, sales transactions, and sales force mobile apps, offering you insight into how your employees and marketing campaigns affect sales.
Identify training opportunities, knowledge base information, or simply use the charts and key performance indicators to adapt the way your marketing is presented, and where. Capture metrics about your environment, from underused areas of a store, bottlenecks and queue times, to customer satisfaction, employee sales, and high volume products, bringing it all together so you can compare and improve performance across locations, regions, or the entire company.