[Ei] Queue: Intelligently manage waiting times, for happier customers
Increase customer satisfaction and loyalty to your brand with advanced queue management and appointment scheduling to optimize the in-store experience.
Waiting in line is one of those things customers dislike and it can create a negative retail experience. Turn your store into a more efficient environment with [Ei] Queue by letting your customers choose their appointments and be automatically notified when they’re due. Use this data to drive up-to-the-minute staff resource planning and wait time predictions for customers who drop in.
Combine it with our simple registration and appointment kiosks to free up agent time, collating all the appointment data and metrics in one central location. Or roll it out to your existing website or mobile app. Receive feedback from customers on their experience to refine the process for future visitors, as well as track and analyze queue trends across your stores by demographic, day, time or region.